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 Andy Cohen and Lee Strong at the studio where they produce FM Success
Tips, a series of podcasts dedicated to helping FileMaker
developers understand and fully utilize the very capable FileMaker relational
database software. Below, Forrest Sass, President of FM Associates,
records a message to be included in the podcasts.
FM Succcess Tips are focused on tips and tricks for FileMaker Pro IT
solutions. We discuss everything from "Get" functions to how to
get clients. We get into discussing basic IT and database technical
issues and how they relate to FileMaker... and we also try to have a lot of
fun in the process...Check it out!
What NOT to say to a client when
you're developing a database
You are deep in your work, concentrating on solving a
difficult problem when you accidentally delete a line of code or erase
an element from the page. Involuntarily you blurt out “Oooops!”
That’s
NOT what your customer wants to hear! IT may be entirely human, but it
doesn’t leave your customer with the “warm and fuzzy feelings”
about you. Listen to a better way to deal with this issue here.
Using special notes table to foster
communication with your client (with extra benefits for the
developer!)
We talk about using a special table for design notes to get feedback from users during your solutions operation; the "Get" functions; and how to test your application while in a specific privilege setting which may not have full admin access.
here
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FM Success Tips
2008 FM Associates